Privacy Policy

Effective Date: 05 Feb, 2026
Website: dynologisticsllc.com
Company: Dyno Logistics LLC

At Dyno Logistics LLC (“Dyno Logistics,” “Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal and business information you provide when using our website, dynologisticsllc.com (the “Website”), and our truck dispatch-related services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, contact us, or use our dispatch and logistics support services.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

When you fill out a form, contact us, request services, or communicate with us, we may collect:

Full name
Company name
Email address
Phone number
Mailing address
Job title or business role
Any other information you voluntarily provide

B. Business / Carrier Information

As a truck dispatch company, we may collect business-related operational information such as:

MC Number
DOT Number
Truck type and equipment details
Load preferences
Operating lanes / service areas
Insurance-related documents
W-9 or business registration details
Driver or carrier contact information
Rate confirmations, invoices, and dispatch-related documents

C. Payment / Billing Information

If you engage our services, we may collect limited billing information, such as:

Billing contact details
Invoice details
Payment status information
Bank or payment details provided for ACH or business payments (if applicable)

Note: We do not intend to store sensitive payment card information directly on our Website unless processed through a secure third-party payment processor.

D. Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages visited
Date/time of visit
Referral source
Website usage behavior

This data helps us improve the Website and user experience.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and provide customer support
Communicate about our dispatch services
Onboard carriers, owner-operators, or business clients
Negotiate, book, and manage freight loads
Verify business credentials and service eligibility
Prepare invoices and process payments
Send updates, service notices, or operational communications
Improve our Website, marketing, and service offerings
Maintain internal business records
Comply with legal obligations and enforce our agreements
Prevent fraud, unauthorized access, or misuse of our services

3. SMS, Calls, and Communication Consent

By submitting your contact information through our Website or contacting us directly, you consent to receive communications from Dyno Logistics LLC, which may include:

Phone calls
Text messages (SMS)
Emails
WhatsApp or similar business messaging (if applicable)

These communications may relate to:

Dispatch opportunities
Carrier onboarding
Service updates
Invoices or payment follow-up
Operational notices
Customer support

You may opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.

Operational or service-related messages may still be sent when necessary to fulfill our services.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

Improve website performance
Analyze visitor traffic
Remember preferences
Support marketing and remarketing efforts

You can disable cookies through your browser settings, but doing so may affect certain Website functions.

5. How We Share Information

We do not sell your personal information.

We may share your information only in the following circumstances:

A. Service Providers

We may share information with trusted third parties who help us operate our business, such as:

Website hosting providers
CRM or email marketing platforms
Accounting or invoicing software
Cloud storage providers
Communication tools (email/SMS/VoIP systems)
Payment processors

B. Brokers, Shippers, Factoring Companies, or Logistics Partners

When necessary to perform dispatch services, we may share relevant business information with:

Freight brokers
Shippers
Factoring companies
Carrier onboarding portals
Load boards or logistics platforms

C. Legal Compliance

We may disclose information if required by law or if necessary to:

Comply with legal obligations
Respond to subpoenas or lawful requests
Protect our rights, business, or property
Prevent fraud or security threats
Enforce contracts or service agreements

D. Business Transfers

If Dyno Logistics LLC is involved in a merger, sale, restructuring, or transfer of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain information only as long as reasonably necessary to:

Provide our services
Maintain business records
Resolve disputes
Enforce agreements
Comply with tax, accounting, and legal obligations

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Website may link to third-party websites or services (such as load boards, broker portals, payment providers, or social media). We are not responsible for their privacy practices or content.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your information
Request correction of inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Opt out of marketing communications

To make a request, contact us using the information below.

10. Children’s Privacy

Our Website and services are intended for business and commercial use only. We do not knowingly collect information from children under 13.

11. International Users

Our business primarily serves the U.S. trucking and logistics market. If you access the Website from outside the United States, your information may be processed in jurisdictions with different privacy laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised Effective Date.

13. Contact Us

Dyno Logistics LLC
Website: dynologisticsllc.com
Email: sales@dynologisticsllc.com
Phone: (302) 283-9475
Address: 1044 E 15TH STREET BROOKLYN NY 11230